Frequently Asked Questions

For Everyone

What is BandSoup?

BandSoup is an ever-flowing new music system that directly connects artists and listers. It's cloud-based, so music can be played anytime, anywhere.

How do I change my log-in email and/or password?

Log-in and click on your email link in the upper right corner of any page to change your log-in email and/or password.

For Artists

What file formats can I upload?

Song uploads must be in the MP3 file format. File size is limited to 15MB. Picture uploads must be either JPG, PNG, or GIF.

How many songs can I upload?

You may upload as many songs as you want, but it's best to upload 1 or 2 per day rather than all at once because you'll spend more time on the homepage overall.

Can I upload cover songs?

You must have complete and current permission in order to upload any song or content that includes third party rights. Uploading songs or content that is not owned or legally controlled by you is strictly prohibited by the Terms of Use.

How do I delete a song?

You can delete a song at anytime by clicking your email link in the upper right corner of any page and clicking the "Delete" link next to the appropriate song.